Internet Rate Parity Guarantee
At the Georgian Court Hotel, we Guarantee that you will receive our Internet Best Rate when making your reservation on our website. If you find better rate prior to, or within 24 hours after, making a reservation on our hotel website, the hotel will honor the competing Rate, along with an additional 10% off.
Terms & Conditions:
For a claim to be valid under this guarantee, it must satisfy all Terms and Conditions and be submitted in compliance with the Claims Processing procedures. If you find and advise the hotel of a lower, published, available room rate for the same hotel, for the same room type and bed type, and for the same dates and number of guests (the “Competing Rate”), prior to, or within 24 hours after, making a reservation on our hotel website, the hotel will honor the Competing Rate, along with an additional 10% off. The Best Rate Guarantee does not apply to taxes, gratuities, or any additional resort service charges or guest charges or fees that may apply.
Available Room Types
The Best Rate Guarantee applies to a competing room type that is substantially similar to a room type that can be booked on our hotel Website. Competing room types have features that include, but are not limited to, similar views, amenities, bedding, and room size as determined by the hotel at its sole discretion (“Competing Room”). If the hotel website does not have a substantially similar room type to the Competing Room, the hotel, in its sole discretion, may honor the rate for the Competing Room with applicable rate limitations, plus a Best Rate Guarantee 10% additional discount, provided such meets all other Terms and Conditions.
In the event that the Competing Rate is in a different currency from the hotel rate, the hotel will convert the Competing Rate into the same currency as the rate offered on the hotel’s Website. The currency exchange rate to be applied will be based on the exchange rate at the time of making the original reservation. After converting the Competing Rate, the hotel reserves the right to deny a claim where the Competing Rate appears lower than the hotels rate if it deems that the difference between the rates is due to, but not limited to, different currency exchange rates used by the two rate providers.
Multiple Night Stay
In the event of a multiple night stay, the Best Rate Guarantee will compare the total room cost of the stay as booked at the hotel with the total room cost of the stay booked at a Competing Rate. Multiple claims for a stay consisting of two or more consecutive nights at the same hotel will be treated as one claim for one stay and the Best Rate Guarantee will be applied to that one stay.
The Best Rate Guarantee does not apply to any rates from opaque providers including, but not limited to, Priceline.com, Site59.com or Hotwire.com. An opaque provider is any entity or service that prevents the buyer from obtaining information relating to available hotel rooms until after the buyer has guaranteed payment (“Opaque Provider”). A site is opaque if it does not divulge any of the following points; (a) the name of the property on which the available hotel room is located, (b) the precise location of the property on which the available hotel room is located, and (c) other specific information that may divulge the property’s identity (e.g., exact property restaurant name).
The Best Rate Guarantee does not apply to packaged rates. Packaged rates include… Hotel accommodations sold as part of a travel package, in which the property does not provide the extra service, including, but not limited to accommodations plus airfare and/or car rental and/or cruise, as offered on sites such as Expedia.com. Hotel accommodations sold with value added amenities, including, but not limited to, free breakfast and hotel parking.
The Best Rate Guarantee applies to a Competing Rate with rate limitations that are substantially similar to the rate limitations of the rate that can be booked on the hotels Website. Rate limitations include, but are not limited to, advance purchase requirements, prepayment and deposit requirements, and cancellation and change policies. If there is no rate available that has substantially similar rate rules to that of the Competing Rate, and the Competing Rate is lower than any available hotel rate, the hotel, in its sole discretion, may honor the Competing Rate with the applicable Rate Limitations, room type, and amenities plus a Best Rate Guarantee 10% discount, provided it meets all other Terms and Conditions.
The Best Rate Guarantee does not apply to unpublished rates. Unpublished rates are rates not available to the general public. Rates not available to the general public include, but are not limited to: Corporate discount rates, Wholesale rates, Group rates, Meeting rates, any rates requiring membership in a club such as AAA rates or AARP rates, affinity program, or other organization where the rates are targeted specifically toward a specific group of individuals and not intended for the general public.